Privacy Policy

Last updated: 10 November 2025

This Privacy Policy explains how Glenva Pty Ltd (ABN 83 671 687 433, “we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit or make a purchase from www.yumjar.com.au (the “Site”) or otherwise interact with us (collectively, the “Services”).

By using the Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Last updated” date.

2. What Personal Information We Collect

The personal information we collect depends on how you interact with us. It may include:

  • Contact details: name, address, phone number, email.

  • Order details: billing and shipping address, payment confirmation, email address, phone number.

  • Account information: username, password, and any security details.

  • Shopping activity: products viewed, added to cart, or wishlisted.

  • Customer support: any information you choose to share when contacting us.

You may choose not to provide certain information; however, this may prevent you from accessing some Site features or completing purchases.

3. Information Collected Automatically

We automatically collect certain information about your device and how you use our Site (“Usage Data”). This may include your IP address, browser type, device information, and interaction data. We collect this information using cookies, pixels, and similar technologies.

4. Information from Third Parties

We may receive information about you from third parties, including:

  • Shopify, which powers our online store.

  • Payment processors, who handle transactions securely.

  • Marketing or analytics providers, who help us understand how our Site is used.

Any information received from third parties is handled in accordance with this Privacy Policy.

5. How We Use Your Personal Information

We use your personal information to:

  • Provide and fulfil services: process payments, ship orders, manage accounts, handle returns, and communicate order updates.

  • Market our products: send you marketing or promotional materials, with the option to opt out at any time.

  • Improve security: detect and prevent fraudulent or malicious activity.

  • Provide customer support: respond to enquiries and improve our products and services.

6. Cookies

We use cookies to operate and improve our Site, analyse performance, and personalise your experience. For more on Shopify’s cookies, visit https://www.shopify.com/legal/cookies.

You can adjust your browser settings to block cookies, though some features may not function properly as a result.

7. How We Disclose Personal Information

We may share your information with:

  • Service providers who help us operate our business (e.g., IT, fulfilment, marketing, analytics).

  • Business partners for advertising and promotional purposes.

  • Affiliates or related entities within our corporate group.

  • Legal authorities, where required by law or to protect our rights.

We do not sell your personal information.

8. User-Generated Content

If you post reviews or other public content, this information becomes public. We cannot control how others use or share it, so please consider this before posting.

9. Third-Party Websites and Links

Our Site may link to other websites not controlled by us. We are not responsible for the privacy practices or content of those sites. You should review their privacy policies before providing personal information.

10. Access and Correction

You may request access to or correction of your personal information by contacting us at the email address below. We will respond in accordance with the Privacy Act 1988 (Cth).

11. Children’s Data

Our Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe your child has provided personal information, please contact us to have it deleted.

12. Security and Retention

We take reasonable measures to protect your information from misuse, loss, unauthorised access, or disclosure.
While we strive to safeguard your data, no system is completely secure. We recommend using secure methods when sharing sensitive information.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact:

Privacy Officer – Glenva Pty Ltd
Email: hello@yumjar.com.au
Address: PO Box 482, Inverleigh, Victoria, Australia, 3321.